TownJira
Connect Jira and your assistant can work with your issues and projects — searching with JQL, reading issue details and comments, and creating, assigning, commenting on, and transitioning issues.
What’s included
With Jira connected, your assistant can:
- Find issues — search with JQL, get issue details, and list issue comments
- See your projects — list all projects and look up users
- Move work forward — create issues, assign them, add comments, and transition issues between statuses
Connecting Jira
- Go to Integrations
- Find Jira and click Connect
- Authorize Town in Atlassian (sign in when prompted)
- Return to Town
Your assistant is limited to the projects your Jira account can access. You can revoke access anytime from your Atlassian account settings.
What your assistant can do
| Capability | What it does | Makes changes? |
|---|---|---|
| Search issues (JQL) | Find issues with Jira’s query language | No |
| Get issue details | Read an issue and its comments | No |
| List projects and users | Browse projects and look up people | No |
| Get transitions | See available status transitions for an issue | No |
| Create issues | Open new issues | Yes |
| Assign issues | Set an issue’s assignee | Yes |
| Add comments | Comment on issues | Yes |
| Transition issues | Move an issue to a new status | Yes |
Use cases
- Bug intake — turn a report from email or chat into a Jira issue.
- Standup prep — “what’s assigned to me and in progress?”
- Ticket updates — comment and transition an issue after work lands.
- Sprint summaries — routines that summarize board changes.
Good to know
- Issue changes are visible to your whole project — use approval-required tool settings in routines that create, assign, comment, or transition.
Related
- Integrations overview — How integrations give your assistant context
- Linear — Town’s Linear integration
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