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Linear

Connect Linear to give your assistant access to issues, projects, teams, and workflow states.

What’s included

With Linear connected, your assistant can:

  • View issues — See issues across teams and projects
  • Get issue details — Access full issue information
  • Create issues — Open new issues with labels and assignments
  • Update issues — Modify existing issues
  • Add comments — Comment on issues
  • View teams and projects — Browse your workspace structure
  • Manage labels — List and create labels

Connecting Linear

  1. Go to Integrations
  2. Find Linear and click Connect
  3. Authorize Town in Linear
  4. Return to Town

Town requests read and write access to your Linear workspace. You can revoke access anytime from Linear’s settings.

What your assistant can do

CapabilityWhat it doesMakes changes?
List issuesFind issues with filtersNo
Get issue detailsView a specific issueNo
Create issueCreate a new issueYes
Update issueModify an existing issueYes
Add commentComment on an issueYes
List teamsSee available teamsNo
List projectsView projectsNo
Get project detailsSee project informationNo
List workflow statesSee issue statusesNo
List usersSee team membersNo
List labelsSee available labelsNo
Create labelAdd a new labelYes

Use cases

Email to issue

Create Linear issues from emails:

  • Forward bug reports to your assistant
  • Automatically create issues with email context
  • Include the full email thread in the issue description

Daily standup

Get a summary of your Linear activity:

  • Issues assigned to you
  • Recently updated issues
  • Blocked items needing attention

PR to issue linking

Connect GitHub activity to Linear issues:

  • When a PR is opened, find related issues
  • Track progress across both tools

Example workflow

A workflow that creates issues from forwarded emails:

When I forward an email to my assistant with "linear:" in the subject: 1. Extract the issue title from the subject (after "linear:") 2. Use the email body as the issue description 3. Create the issue in my default team 4. Reply with a link to the created issue

Best practices

Use approval-required for creating issues. Creating issues affects your team’s board. Review before creating.

Be specific about which team. When creating issues, specify the team to avoid confusion.

Include context. When creating issues from emails, include relevant email context in the description so your team has the full picture.

Troubleshooting

Can’t see teams or issues

  • Verify Linear is connected in Integrations
  • Check that your Linear account has access to those teams
  • Try reconnecting the integration

Issue creation fails

  • Ensure you have permission to create issues in the target team
  • Check that the required fields (title, team) are provided
  • Verify the workflow state exists
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