Profiles

Your profile is what makes your Townie yours.

A profile is what your Townie knows about you — your name, role, the people you work with, and how you communicate. It’s the foundation for everything your Townie does, from prioritizing what matters to drafting emails that actually sound like you.

You don’t have to write it. Town builds your profile from the moment you connect your account, and it gets sharper the more you use Town.

What’s in your profile

Your profile captures the context your Townie needs to act on your behalf.

That includes the basics — your name, your title, your company — but also the people you talk to most, the projects that come up over and over, the topics you care about, and the way you tend to write. Tone, length, sign-offs, the words you use, the words you don’t.

It’s not a form you fill out. It’s a living picture of how you actually work, drawn from the work you’re already doing.

Why your profile matters

Your profile is what your Townie uses to decide what matters.

When Town triages your inbox, it knows which senders are important based on your profile. When it drafts an email, your profile shapes the tone and the sign-off. When it prioritizes tasks, your profile tells it what’s relevant to your work.

This context is what makes the difference between a generic assistant, and a Townie that’s actually useful.

Edit it any time

Your profile is meant to be lived in.

Open it whenever you want and change anything — your title, your priorities, the people you want flagged, the way you want your Townie to write. If something is off, fix it. If something is missing, add it.

This will also update itself when you give your Townie preferences like “don’t schedule me before 10am,” “always CC my manager on budget updates,” “keep my replies short.” Once you share a preference, your Townie remembers it. You never have to repeat yourself.

It gets sharper over time

Your profile gets better the more you work with Town.

Every correction teaches it something about your voice. Every flagged contact teaches it who matters. Every preference you share gets stored permanently. The profile you have on day one is already useful — the profile you have a month later is even more precise.

That’s why small edits early on are worth the effort. They compound.

One profile, everywhere you work

Your profile follows your Townie wherever you go.

Web app, email, Slack, WhatsApp, mobile — it’s the same Townie with the same profile on every surface. A preference you set in chat applies when you email. A correction you make on mobile sticks on desktop. One profile, one Townie, no resetting.

Open your profile and read what your Townie already knows about you. Fix what’s wrong. Add what’s missing. Then get back to work — your profile will keep getting sharper in the background.