Tasks

Tasks are the simplest way to delegate work to your assistant.

Think of Tasks as a to-do list that you share with Town. You write down what needs to happen, your assistant starts working on it, and the task stays visible while it moves forward. If your assistant needs more information, approval, or review, it comes back to you in the task thread.

That makes Tasks a good place for both quick one-off requests and larger things you want to hand off without losing track of them.

Start with a simple task

The fastest way to use Tasks is to write what you need and press enter.

For example:

Remind Priya to send me the brand assets.

Your assistant can start on that immediately in the background. You do not have to wait in chat, keep the page open, or manage each step yourself. If the task is straightforward, Town handles it and comes back when there is something useful to show you.

Tasks are especially good for work like drafting an email, finding a document, researching a small question, preparing for a meeting, or following up with someone. If you would normally send a quick message to an assistant or teammate, it probably belongs in Tasks.

Schedule work for later

Not every task should start right now.

You can schedule a task for a specific time, so your assistant starts when the timing makes sense. If you have an interview later today, you might add:

Write a thank-you note to the candidate once the onsite wraps up.

Then schedule it to start in an hour. Town waits until the scheduled time, then gets to work with the context it has from your calendar, inbox, and instructions.

This is useful for follow-ups, reminders, prep work, and anything that depends on timing. Instead of remembering to ask later, you can set the task when it comes to mind.

You can also use Tasks for your own to-dos. If something is not for your assistant, assign it to yourself and keep it in the same place.

Hand off bigger requests

Tasks look familiar because they are inspired by a to-do list. But they can handle more than a normal checkbox.

You can give Town a bigger request, like:

Help me plan a team offsite in Seattle, June 5-7.

Your assistant will start breaking the work down. It may research options, ask clarifying questions, draft messages, or propose next steps. When it needs your input, you can open the task and answer directly. When it wants to take an action, you can review and approve it before it moves forward.

The important part is that the work has a home. You do not have to remember which chat thread had the latest update or whether the assistant is still waiting on you. The task stays in your dashboard, with the context and conversation attached.

Your dashboard is built around delegation

Tasks also change the shape of the Town homepage.

The composer is front and center so you always have a place to hand something off. Below it, Town can suggest tasks based on what it knows about your work. These suggestions are meant to save you the blank-page problem: instead of asking “What can I do with Town?”, you can start from something useful right now.

You can also switch into Threads to see your recent conversations and task activity. And on the right, the Need to know widget surfaces important updates Town thinks you should see, so your dashboard is not just a list of work you created. It is also a place where your assistant brings things back to your attention.

Tasks work wherever you work

You do not have to start every task from the web app.

If you ask Town to do something from Slack, email, mobile, or another connected surface, that work can show up in Tasks too. The point is not to make you change where you work. The point is to give delegated work a shared place to land, so you and your assistant both know what is happening.

Start small. Add one thing you were already going to do today. Then add the next one. Over time, Tasks becomes the running list of work you do not need to carry alone.