Town Raises $55M Series Ato Build the AI AssistantThat Works for Everyone

AI has changed everything — except most people’s actual day.

They’re reading about it, talking about it, watching it reshape entire industries, and still spending their mornings triaging an inbox, their afternoons tracking down follow-ups, their evenings catching up on what slipped through. The gap between what AI was supposed to do and what it actually does for most people remains enormous.

That gap is why we built Town. And today, we’re announcing that Town has raised a $55 million Series A led by a16z, with participation from Forerunner Ventures, Alt Capital and Conviction.

The vast majority of people are still unable to tap into the full potential of AI. Not because they aren’t capable, but because the tools available today ask everyone to become an AI expert before they can build anything truly useful. Sure, you can ask questions in a chat box. But to do more than that? You’re asked to learn prompting, skills, workflows, connectors, MCPs, keys, maybe even spin up a GitHub account or buy a Mac Mini.

We believe all people deserve to benefit from AI, not just the technically fluent, not just the ones willing to learn a whole new paradigm for doing things. Everyone who manages a complex life and a demanding job deserves a real assistant: one that learns how they work, not one that requires them to learn how it works.

Town is the truly personalized AI assistant that works for you. One assistant for all your work, across every tool and surface you already use.

Every day, people use Town in ways that surprise us.

The small business owner who manages recruiting and GTM manually without any fancy CRM or recruiting tool, a CFO who used Town to draft 120 individualized investor emails in an afternoon, a working mom and CPA who cut her busy-season hours from 80 to 60 because Town handled her client research and emails, and uses that same assistant to stay on top of her kids’ school calendars and activity deadlines. An executive director of an international nonprofit uses Town to process grant requests that arrive as handwritten, foreign-language notes photographed on a phone. Town translates them, transcribes them, writes a summary, fills out the committee briefing sheet, and adds them to the pending queue, all before he’s had his first cup of coffee. “It’s like having another employee and a half,” he told us.

A founder who observes Shabbat mentioned his Friday offline pattern once, in passing. Town built him a Saturday night briefing without being asked. It just figured it out.

One user described it this way: "Town is like raw denim or a leather wallet. It shapes to you."

That’s the right frame. Your personalized Town assistant, whom our users affectionately called their Townie, would feel different to someone else. We designed it that way, and it’s a different relationship with software. Now, the tool does the adapting and learning, not the person.

This capital isn’t validation that the problem is solved. It’s a bet that we’re on the right track and we’ve got the right team to build this product that has the potential to benefit millions of people.

a16z has spent years studying how transformational consumer platforms get built. Forerunner has spent years studying how the best products earn a permanent place in people’s lives. Both firms see what we see: personalized AI assistance is not a feature to be bolted onto existing productivity tools. It is a new category. And Town is building it from the ground up, with the right architecture and the right philosophy from day one.

“Most AI assistants are essentially better search boxes. Jean-Denis and Tony are building something categorically different,” said Alex Rampell, Town board member and general partner at Andreessen Horowitz. “They understand that the moat for consumer applications isn’t the model. It’s accumulated context alongside a magical product experience. The longer someone uses Town, the wider that moat gets.”

“I can count on one hand the number of products that have stopped me in my tracks quite like Town,” said Kirsten Green, Founding Partner of Forerunner. “What this team understands deeply is that the next wave of AI adoption will not come from people opening another tool. It will come from technology that quietly learns you, works alongside you, and becomes meaningfully useful in everyday life. Town feels like one of the first truly natural expressions of that future.”

We have three priorities for this funding:

First, we are going to make your Townie more capable, faster, and more seamlessly present across your entire work life. Smarter and more proactive. A Townie whose knowledge compounds over time. The longer you use it, the more it understands you, anticipates you, and works ahead of you. Today your Townie already lives where your work happens — your inbox, your calendar, your Slack, your docs — and we’re making those connections deeper and more intelligent every day, not just broader.

Second, we are going to expand access. Town should not be a tool for a specific kind of knowledge worker. The nonprofit director processing grant requests in three languages or the creative director who needs to focus on a rebrand instead of administrative tasks deserves the same assistant as the venture-backed founder. And its superpowers should apply seamlessly to teams of users like they do to individuals today. We are building toward that.

Town was built on a foundation of trust. We’ll continue to deepen that foundation as personalized AI becomes more capable and more central to how people work, all while giving you a dial, not a switch — with approval-required defaults, per-action controls, and a full audit log of everything your Townie does on your behalf.

The AI models available today are remarkable. What’s been missing is the layer that makes them actually yours — one that learns your priorities, your voice, your rhythms, your relationships, and acts on your behalf without requiring you to become a technical AI expert first. Town lives wherever you already work: in your inbox, on Slack, on iOS, on WhatsApp, and on desktop.

That’s what Town is. That’s what your Townie is.

We are early. There is a lot of work left to do. But if you’re someone who spends your days managing a lot, and wishes something could just handle more of it, we’d love for you to meet your Townie.