The vendors Town relies on to process and support customer data.

Application backend, database, file storage, and realtime sync.

Website hosting, content delivery, and supporting storage services.

Application monitoring, error reporting, and replay diagnostics.

Product analytics, experimentation, and feature flag delivery.

Large language model processing for assistant and routine features.

Transactional email delivery and inbound email processing.

Fallback transactional email delivery.

Push notification delivery through Apple Push Notification service.

Operational log ingestion, storage, and observability analysis.

Model inference for selected AI features and provider routing.

Used when specific model paths or routing rules select OpenAI.

Model routing and inference for supported LLM requests.

Used only when configured model routes send traffic through OpenRouter.

Managed AI model hosting for supported Bedrock-backed requests.

Applies when Town uses Bedrock-backed model paths.

Speech synthesis and related voice generation routines.

Applies when audio generation features are used.

Document parsing and structured file extraction.

Applies when document parsing or form-fill flows are used.

AI phone calls, call orchestration, and call transcript processing.

Applies when voice calling features are enabled.

WhatsApp message delivery, receipt handling, and channel operations.

Applies only to customers using the WhatsApp channel.

Telegram bot messaging, media transfer, and channel operations.

Applies only to customers using the Telegram channel.

iMessage and text message delivery for the texting channel.

Applies only to customers using the texting channel.

OAuth credential management and API request execution for Pipedream-backed integrations.

Applies when a user connects a Pipedream-backed integration (e.g. Jira, Salesforce, Zoom, Calendly).

Sandboxed code execution for supported routine automation features.

Applies when sandbox-backed routine execution is used.